Privacy Policy

At Medic Oncall we have the systems and procedures in place to protect your personal and sensitive information from misuse and loss, and from unauthorised access, modification or disclosure.

 

Personal information is information that enables you to be identified. This includes your name, address, date of birth and contact details. We may also collect sensitive information about you including your immunisation record and national police checks and any information necessary to enable us to provide an efficient and professional medical recruitment service.

 

1. Our obligations
In dealing with personal and sensitive information, Medic Oncall abides by the ten National Privacy Principles as set out in the Privacy Act 1988 (Cth) and the ten Health Privacy Principles as set out in the Health Records Act 2001 (Vic) (Privacy Principles), together with the provisions of the equivalent State and Territory legislation. Your personal and sensitive information will always be collected and stored by fair and lawful means. Our obligations extend to any contractors we may use in the provision of our services. All officers, employees and contractors of Medic Oncall are required to work according to the Privacy Principles and to treat personal information they may see with care and confidentiality. Any breach of these requirements would be a breach of contract. If you have any queries, problems or special requirements associated with the collection of information about you please advise us.

 

2. Why does Medic Oncall collect information?
The information collected and stored by Medic Oncall is for a purpose that is lawful and directly related to the activity of Medic Oncall – that is, to provide a medical recruitment service. Information is obtained for the following purposes and all purposes associated with them:

 

a) to assist you in seeking suitable short term and long term employment placements;
b) to keep you updated with available employment and other career opportunities.

 

3. Security of the information
Our use of the Bond Adapt software program will ensure that electronic information, including your personal details, are stored securely and access is only granted to authorised personnel. Similarly, we have systems in place to ensure the protection of hard copy information in accordance with the Privacy Principles. Therefore, your information is protected against loss, unauthorised access, use, modification, disclosure or any other misuse.

 

4. Making sure your information is accurate
We will ensure that record keeping is accurate and up-to-date to enable your details to be forwarded to Clients for potential locum placements. You must inform us of changes to your information and we will endeavour to update our records as soon as practicable. We may also contact you or take other reasonable steps to ensure that your information is accurate, complete and up-to-date.

 

5. Accessing the information
We will assist you in circumstances where you request access to the information that we hold about you. There may be reasonable administration costs involved in providing you with such access, which we will inform you of as soon as practicable.

 

6. How will Medic Oncall use and disclose personal information?
Medic Oncall will use your information in a way that is consistent with, or directly related to, the purpose for which it is collected, being the provision of a medical recruitment service. As a result, Medic Oncall may disclose information regarding your employment experience to potential employers (i.e. hospitals, clinics and other health service providers). There may be circumstances where we are obligated by the law to disclose your information, including circumstances where presentation of personal records is subpoenaed by a court.

 

7. Use of photographic images
As part of your role as one of Medic Oncall’s locums, your image may be used for the sole purpose of promoting Medic Oncall through online mediums such as the Medic Oncall website, Facebook, Twitter and LinkedIn. You grant permission to Medic Oncall to use your image for this purpose only and accept that no fee or remuneration will be provided for your appearance in any Medic Oncall related promotions.

 

8. Updating this Privacy Policy
Medic Oncall may update this Privacy Policy from time to time. The most recent version of our Privacy Policy can be obtained from this website.

 

9. Further queries 

If you have queries or wish to make a complaint regarding the privacy of any information collected by Medic Oncall, please contact our Business Solutions Manager Yolanda Shephard on 1300 66 22 66 or email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

If you are not satisfied with how we handle your complaint, you may make a formal complaint to The Office of the Privacy Commissioner on 1300 363 992.

Featured Jobs

Testimonial

  • 'I wanted to thank you very deeply and sincerely for your work on my behalf. I have always found you easily contactable and just so pleasant.'

    Dr K Chumula

  • 'The service has been great. I had work the day after I registered. My interaction with staff has always been professional, appropriate and timely.'

    Dr J Pike

  • 'I have been with MOC for 10 years when I was a junior doctor. Today, I am an ED specialist, and I am still with Medic Oncall. The very feature that attracts me is the quality of your services, the personal touch, which is very rare these days. Every one of you are very nice to talk to.'

    Dr J Ding

  • 'Thank you to Medic Oncall for your help and prompt response. It was so good to have someone on the end of the phone who was willing to just take care of things.'

    Dr Mathu

  • 'Overall a fantastic and professional approach.'

    Dr L Vocale

  • ‘Thank you for all your help, it has been lovely working with you and I have enjoyed our phone calls! Working with Brooke has been lovely and made things very easy for me.'

    Barbara Harris

  • 'I love working with you guys. This locum venture has been probably the best decision that I have made by far at this stage of my career.'

    Dr R Bookun

  • 'I'm just writing to thank you for all your efforts to find me suitable locum shifts over the last few weeks. I've been really happy with the shifts I was able to pick up while I was here, so thanks for making that possible!'

    Dr Parkes

  • 'I have really enjoyed working with Medic Oncall. The staff are competent and very friendly and I am always offered more shifts than I could possibly want. I have been able to travel around Australia and practice medicine in a huge variety of clinical situations. Once in a while - whether it be in a big or small hospital - I run into other locum doctors and we look at each others' badges and cry out "Oh, you're from Medic Oncall too!'

    Dr S

  • 'I have worked with your locum doctor for the past 2 nights and he is without a doubt the most outstanding locum we have had, so obliging, even offering to make us a cup of tea! Hope we see him regularly.'

    Cabrini Hospital Brighton

  • 'Thanks for sorting me out in my year off. I've been really impressed with the standard of customer service. The locum jobs have enabled me to travel the world and take a breather from the stressful environment of specialist training.'

    Dr T Oxley

  • 'It's great working with you guys. Being new in this business, I find your help with arranging paperwork a great boost.'

    Dr D Ramrekha

  • "I just wanted to say many thanks for helping me out with locum work this year. If I am in need of locum work in the future, I will certainly contact you and have recommended your agency to several of my interested colleagues."

    Dr Gu

     

  • ‘I just wanted to take the opportunity to say a huge thank you for your support over the past six years and congratulate you on a sensational job.  It has always been a pleasure to deal with MOC!’

    Sonya Steve

  • 'The service has been great. I had work the day after I registered. My interaction with staff has always been professional, appropriate and timely.'

    Dr J Pike

  • ‘You guys are legends for always communicating my requests. I really do think you are miles ahead of all the other locum agencies.' Dr Bando

  • 'I wish to congratulate you all on your tenth anniversary and I would like to thank you all for your great work over the many years. You've helped me find work through the many stages of my life which has helped me heaps... when I was single, after I married, when I was pregnant, soon after my baby was born and now she turns 2 years next week. Thank you all and I wish you all the best.'

    Dr S

  • 'I think you guys do a great job. I am looking forward to working with you in my annual leave.'

    Dr B Krishna

  • ‘Just to let you know I thoroughly enjoyed the work on the weekend and would happily work there again when opportunities arise.’ Dr Nick